{"id":"cmp2ms3g40015ok148n54q4sx","title":"Request for Assistance with eTIMS Software Update","body":"<p>I am experiencing some challenges updating my eTIMS software.I would kindly appreciate your assistance in guiding me on how to successfully update the system or resolve this issue.</p><p>Also, is it possible to have the same eTIMS account in two different laptops? If so, how do I go about it?</p><p>Thank you&nbsp; for your support. Looking forward to your response.</p>","authorId":"cmozf4aaz0004ok14ya7u27qo","answerId":"cmpdzemxt002vok14jzok8my2","createdAt":"2026-05-12T12:52:43.253Z","updatedAt":"2026-05-20T11:31:38.284Z","viewCount":9,"favoriteCount":0,"isFeatured":false,"isAnswered":true,"isClosed":false,"slug":"request-for-assistance-with-etims-software-update","lastActivity":"2026-05-20T11:31:38.283Z","author":{"id":"cmozf4aaz0004ok14ya7u27qo","name":"seth mwebi","username":null,"image":"https://lh3.googleusercontent.com/a/ACg8ocKxIxhSpMoWLXWttZpGGLlZhMcMyLxHrAwCiNhrlIriEboo9h_q=s96-c","reputation":0,"isVerified":true},"tags":[{"questionId":"cmp2ms3g40015ok148n54q4sx","tagId":"909fa05a-df51-4efb-9465-f789e7da24f5","createdAt":"2026-05-12T12:52:43.253Z","tag":{"id":"909fa05a-df51-4efb-9465-f789e7da24f5","name":"etims","description":"Electronic Tax Invoice Management System","createdAt":"2025-09-08T11:28:35.000Z","usageCount":32}},{"questionId":"cmp2ms3g40015ok148n54q4sx","tagId":"f836ce85-bdc4-4bf0-8c51-dd152453b494","createdAt":"2026-05-12T12:52:43.253Z","tag":{"id":"f836ce85-bdc4-4bf0-8c51-dd152453b494","name":"kra","description":"Kenya Revenue Authority","createdAt":"2025-09-08T11:28:35.000Z","usageCount":17}}],"answer":{"id":"cmpdzemxt002vok14jzok8my2","body":"<p>For a full updating your eTIMS software please refer to this article <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"text-primary underline\" href=\"https://asktims.com/articles/cmp54lk80001uok14mkcclrgj/how-to-update-the-etims-client-software-app-mp54lk7z\">https://asktims.com/articles/cmp54lk80001uok14mkcclrgj/how-to-update-the-etims-client-software-app-mp54lk7z</a></p>","authorId":"cmowyi5lj0000ok142874yti7","createdAt":"2026-05-20T11:31:38.273Z","updatedAt":"2026-05-20T11:31:38.273Z","isAccepted":false,"author":{"id":"cmowyi5lj0000ok142874yti7","name":"Seth Moriasi","username":null,"image":null,"reputation":0,"isVerified":true},"votes":[],"comments":[]},"comments":[],"votes":[]}