Kindly assist my invoice is not reflecting on itax
","authorId":"cmozf4aaz0004ok14ya7u27qo","answerId":"cmpdvj0sz002pok14am2lkt17","createdAt":"2026-05-12T13:33:18.561Z","updatedAt":"2026-05-26T05:43:12.852Z","viewCount":12,"favoriteCount":0,"isFeatured":false,"isAnswered":true,"isClosed":false,"slug":"sales-invoice-not-reflecting","lastActivity":"2026-05-20T09:43:04.411Z","author":{"id":"cmozf4aaz0004ok14ya7u27qo","name":"seth mwebi","username":null,"image":"https://lh3.googleusercontent.com/a/ACg8ocKxIxhSpMoWLXWttZpGGLlZhMcMyLxHrAwCiNhrlIriEboo9h_q=s96-c","reputation":0,"isVerified":true},"tags":[{"questionId":"cmp2o8ajl001iok14zvfpxpxr","tagId":"e918d945-c4d0-47a9-9425-4844295a3ad7","createdAt":"2026-05-12T13:33:18.561Z","tag":{"id":"e918d945-c4d0-47a9-9425-4844295a3ad7","name":"eTIMS","description":"Electronic Tax Invoice Management System - digital invoicing platform","createdAt":"2026-04-22T09:50:32.000Z","usageCount":12}}],"answer":{"id":"cmpdvj0sz002pok14am2lkt17","body":"Cases where sales invoices fail to reflect typically occur in eTIMS solutions that support offline invoicing. These include the eTIMS client software (desktop), the mobile application, and the VSCU solution. In such instances, scanning the QR code will typically return an error message indicating that the transaction has not yet been transmitted.
To resolve this, identify the invoice that is not reflecting and manually transmit it by following the steps outlined below.
After completing this process, allow at least 24 hours for the invoice to reflect in your iTax account.
","authorId":"cmowyi5lj0000ok142874yti7","createdAt":"2026-05-20T09:43:04.403Z","updatedAt":"2026-05-20T09:43:04.403Z","isAccepted":false,"author":{"id":"cmowyi5lj0000ok142874yti7","name":"Seth Moriasi","username":null,"image":null,"reputation":0,"isVerified":true},"votes":[],"comments":[]},"comments":[],"votes":[]}